Switchboard of Miami, Inc. is a private, 501(c)(3) nonprofit organization that counsels, connects and empowers people in need. With more than 15 specialty phone lines, Switchboard offers free and confidential telephone counseling, crisis intervention, suicide prevention and information and referral services to every caller, chatter or texter 24/7. The organization also maintains a comprehensive and reliable social services databases of 5,000+ entries, and provides immediate tri-lingual assistance for an estimated 140,000 individuals annually. Last year alone, Switchboard provided more than 150,000 referrals to callers and is one of the largest organizations of its kind in the country. Switchboard also offers other programs, including suicide prevention, counseling, senior services, child developmental screenings and youth prevention programs, which collectively provided services to more than 5,000 individuals last year.
Switchboard counsels, connects and empowers people in need. Through our suicide prevention programs, information and referral contact center, and crisis counseling and wellness services, Switchboard serves as both a first point of assistance and a last resource for people in need.